Medical Billing Coordinator - Greensboro, NC

We're hiring a Medical Billing Coordinator to join our Ball DermPath team in Greensboro, NC. This is an on-site, high-volume administrative billing support role ideal for someone who is highly detail-oriented, comfortable with repetitive processing work, and enjoys structured, task-driven responsibilities.

This position supports daily billing operations through charge entry, payment posting, patient account maintenance, insurance-related account updates, and billing support functions. While the role includes some follow-up on unpaid accounts, the position is primarily focused on high-volume administrative billing support, documentation processing, and data entry.

This is a strong opportunity for candidates with medical office administrative experience, billing support experience, insurance verification exposure, or healthcare front desk experience

looking to grow within healthcare operations.

Schedule: Monday-Friday | 8:00 AM - 4:30 PM
Location: On-site | Greensboro, NC

Responsibilities

• Enter patient charges accurately into the billing system (ModMed)
• Process commercial insurance and patient payments
• Review account information for accuracy and update patient demographics, insurance details, and billing records as needed
• Support accounts receivable follow-up by reviewing unpaid claims and assisting with claim resolution workflows
• Make outbound calls regarding patient balances and payment follow-up
• Answer patient billing questions in a professional and courteous manner
• Assist with high-volume billing documentation processing, including organizing and handling billing-related paperwork
• Escalate unresolved billing issues or account concerns to leadership as appropriate
• Maintain accuracy in repetitive, detail-driven workflows with a strong focus on data integrity
• Operate standard office equipment including copier, printer, scanners, and other administrative tools
• Perform other duties as assigned

Qualifications

• 1+ year of medical office, billing support, revenue cycle, patient access, or healthcare administrative experience preferred
• Prior experience with charge entry, payment posting, insurance verification, patient account follow-up, or medical billing support is a plus
• Basic understanding of medical insurance processes and terminology preferred
• Familiarity with CPT and ICD-10 coding concepts is helpful, but coding certification is not required
• Strong data entry accuracy and attention to detail
• Comfortable working in a fast-paced, high-volume, repetitive environment
• Strong organizational skills and ability to manage structured workflows efficiently
• Professional written and verbal communication skills
• Proficiency with standard office equipment and computer systems

Education

• High school diploma or GED required

Benefits (30+ Hours Per Week)

• Medical, Dental, and Vision insurance (effective the 1st of the month following start date)
• Short-term and long-term disability coverage
• Company-paid Basic Life and AD&D insurance
• Voluntary benefits including employee, spouse, and child life insurance, Critical Illness, and Hospital Indemnity
• Paid time off
• Company-paid holidays
• Retirement savings plan
• Employee discounts on cosmetic services and products