Procurement Support Specialist

Job Summary: Reporting to the Director of Procurement, the Procurement Support Specialist is responsible for procuring supplies, equipment, and services needed by the company. This role manages the end-to-end procurement process to ensure necessary materials are available in a timely and cost-effective manner while maintaining quality standards. The ideal candidate will bring familiarity with medical aesthetic products and services, supporting the operations and support team in driving cost savings across a dermatology and aesthetic practice environment.

This is a remote position, but to be considered, candidates must live in one of the following states: PA, MD, VA, NC, GA, TN or FL. 

Salary range: $50,000-65,000, depending upon experience

Duties/Responsibilities:

• Source and purchase medical supplies, equipment, pharmaceuticals, aesthetic injectables, skincare products, and other necessary items
• Maintain working knowledge of aesthetic products and services, including neuromodulators, dermal fillers, energy-based devices, and professional skincare lines
• Utilize and maintain expertise in the Procure to Pay system
• Establish and maintain strong supplier relationships with medical, pharmaceutical, and aesthetic vendors, negotiating favorable terms and pricing
• Address supplier and product-related issues, including delays, product recalls, cold-chain concerns, and quality issues
• Implement new procurement systems and processes
• Promote a culture of procurement accuracy and process compliance
• Assist in reconciling and expediting orders as needed
• Collaborate with Operations Support to ensure the procurement system is compliant with electronic medical records (EMR) and other integrated systems, including ModMed/EMA
• Track orders and investigate vendor-related problems
• Develop procurement KPIs and exception-based reporting to ensure accurate procurement information
• Monitor aesthetic product expiration, usage trends, and inventory levels to minimize waste and optimize ordering cycles
• Support monthly and annual KPI reporting and non-labor expense management initiatives
• Stay current on new aesthetic products, devices, and industry trends to inform procurement decisions
• Perform other duties as assigned

Required Skills/Abilities:

• Strong collaboration skills with sound judgment and decision-making abilities
• Familiarity with medical aesthetic products, services, and key vendors preferred
• Exceptional attention to detail and accuracy, particularly around product specifications and expiration management
• Ability to effectively prioritize tasks in a fast-paced, multi-location environment
• High level of integrity and professionalism
• Proficiency in spreadsheets and data analysis
• Adaptability to changing business needs and evolving product portfolios
• Excellent verbal and written communication skills
• Understanding of risk management principles, including cold-chain and controlled substance compliance
• Strong time management skills

Education and Experience:

• 2+ years of experience in inventory management strongly preferred; experience in a dermatology, medical spa, or aesthetic practice setting strongly preferred
• Familiarity with aesthetic injectables, devices, and professional skincare product lines a plus
• Experience with Coupa or similar Procure to Pay platforms a plus; familiarity with ModMed/EMA or other electronic medical records systems a plus
• Proficiency in Microsoft Office applications (Word, Excel, Outlook)

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer
• Ability to lift up to 15 pounds as needed

Full time employees (defined as regularly working at least 30 hours per week) are eligible for the following benefits:

• Medical, Dental & Vision insurance – effective 1^st of the month after date of start
• Short-term and long-term disability, Voluntary life (employee, spouse, and child), Critical Illness, and Hospital Indemnity – Effective the 1^st of the month following date of hire
• Company provided Basic Life/AD&D insurance
• Paid time off
• Paid holidays
• Retirement Savings account
• Employee discount on cosmetic services and products